We will keep your details securely and not send you any unsolicited mail in any format.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
The type of information we will collect about you includes:
- your name
- phone number
- email address
- any other contact details
We will never collect sensitive information (e.g. your racial origin or sexual preferences). The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
To allow us to record users' preferences to improve future website visit experiences, by reducing the amount of keystrokes or clicks to get to the pages you are after
To allow us to understand which pages on our website are most popular, using Google Analytics.
Creative-web will never pass any of the data gathered through cookies to third parties, except for those we believe as trusted third parties such as but not limited to Google Analytics.
You can manage cookies using the settings in the browsers of most computers, tablets and smartphones which are usually set up to accept cookies by default as they are harmless text files if used correctly. If you wish to adjust them, can do this through your browser settings.
When you order domains or services through Creative-web, you will be give the option to pay by either cheque or credit card.
We accept credit cards on-line using the Stripe Secure System (as above), and accept Delta, Visa, MasterCard. These will be processed immediately on-line.
We also accept cheques (drawn in UK Sterling Only) for non-cardholders. We will need approximately 5 working days to process cheque payments before registering domains, or setting up other Internet services.
All of our online transactions are processed on Secure Trading servers who are one of the world's leading Internet Merchant Banks.
At no stage does Creative-web see your credit card details, as the information is processed directly through stripe.
Security is second to none. All transactions are encrypted using 128-bit Secure Socket Layer (SSL) architecture, and are signed using Thawte digital certificates.
If you wish to find out more about the security involved please email us at, or telephone on our regular telephone number during normal office hours.
Credit Card numbers for payments taken over the telephone are never stored by Creative-web. We do however store the last 4 digits for future reference includings disputes and or refunds.
If you have any questions about privacy, please contact us.